Privacy Policy

Last Updated: January 1, 2026

1. Introduction

Ihsan Dhahab Sdn. Bhd. ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our services, you consent to the data practices described in this policy. We comply with the Malaysian Personal Data Protection Act 2010 (PDPA) and General Data Protection Regulation (GDPR) where applicable.

2. Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

• Name and contact information (email address, phone number)
• Identity verification documents (as required by law)
• Financial information for transactions
• Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and device information
• Browser type and operating system
• Pages visited and time spent on site
• Referring website addresses

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain our services
• Process transactions and send related information
• Respond to your inquiries and provide customer support
• Send promotional communications (with your consent)
• Comply with legal obligations
• Detect and prevent fraud
• Improve our services

4. Information Sharing

We do not sell your personal information. We may share your information with:

• Service providers who assist in our operations
• Regulatory authorities as required by law
• Professional advisors (lawyers, auditors)
• Business partners with your consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encryption, access controls, and secure data storage. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

Under applicable data protection laws, you have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Withdraw consent at any time
• Lodge a complaint with supervisory authorities

7. Cookies

We use cookies and similar technologies to enhance your experience on our website. You can control cookies through your browser settings. For more information, please see our Cookie Policy.

8. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: contact@ihsandhahab.com

Address: Kuala Lumpur, Malaysia